: We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning "prescription." Our company will come to your home to pick up your rug, or you may drop it by our shop.
Step Two - Dry soil removal: Woven rugs, especially hand-knotted rugs, are designed to hide dry soil. A few years ago, the Eureka company did a study and found out that a 9' x 12' rug could hide 85 lbs. of
dirt! Wow - that's a lot of dirt! We use a variety of techniques to "dust" the rugs from the front and back. A machine called a pile lifter, special vacuum attachments, and other methods are implemented. This is the most important step in cleaning any textile.
Step Three - Pre-condition: Depending on the fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Step Four - Pre-spot and fringe preparation:
Any potentially difficult spots will be pre-treated with special solutions to increase the chances of removal. The fringe is also pre-treated for maximum soil removal.
Step Five - Shampoo: Rugs are cleaned with an oriental rug shampoo that is specially prepared to get the maximum cleaning while protecting sensitive natural fibers.
Step Six - Rinse: Rugs will be rinsed with extraction equipment on both sides.
Step Seven - Dry: Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
Step Eight - Finishing: When the rug is dry, it is combed and finished with soft groomers that are made for specialty rugs.
Step Nine - Post-inspection and delivery:
Our cleaning specialists will give the rug a final inspection and release it for pickup or delivery.